Reviews
BMS REGLAZING is based on the belief that our customers' needs are of the utmost importance and our team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. This is more than just words too, just read some of these real testimonials from some of our satisfied customers.
After googling help to repair our cracked tub unit, I was thankfully led to Jackson's resurfacing company. Although Jackson was on job with another client, he took the time to discuss possible solutions with me as well as the cost. He asked me to send pics of the tub, and gave detail instructions for check for potential wood damage. Prior to my scheduled appointment with Jackson to repair the tub, he continued to follow up with me both by phone and text - even on Sunday!! I must admit, I was not accustomed to such care from any company that's done any work on our house. The completed work looks better than new. If I ever need counters resurfaced, beyond a doubt I'll be sure to call BMS Reglazing.
- Cheryl Hodge
Having just moved to Durham several months ago, we were faced with a 30-year old kitchen with laminate counter tops and back-splashes and did not want to spend a large amount to fully renovate it to essentially a white color after having purchased all new appliances. Thus, based on both an interior design background and research that included references and testimonials, we discovered the work of BMS Reglazing. Being somewhat skeptical that this epoxy spray concept would work and hold up to everyday use, we discussed it with Jackson who even prepared a sample for us. He convinced us both with his sample and great sales personality to try it, which we did.
We are delighted with the results, which he was able to accomplish in less than one day and even very readily came back with his partner for some touch ups to ensure that we were pleased with the results. We are now planning early next year to renovate our two bathrooms containing aged ceramic tiles both around the tubs and floors without spending a fortune and to maintain the original look as much as possible. We will surely use Jackson for this work based on his kitchen work for us, on the photos of similar work that he has done posted on his website, and to maintain as much as possible the original bathroom appearances, especially the hexagonal floor tiles.
In closing, we are very satisfied with both Jackson's work and very good customer service and would recommend him highly, especially to potential clients who are interested in the type of work he does and are seeking a much more affordable and viable alternative to the overly hyped and expensive granite, marble, etc. hard surface alternatives on the market today.
- Ed & Lynne Sullivan - Durham, NC
I was on the internet searching for someone to come and turn my old, stained white countertops into an updated granite countertop on a low budget. The search of getting someone to do this was getting very frustrating into I was introduced to Mr. Jackson. Mr. Jackson answered his phone on each time I called and he answered any questions that I had. BMS Reglazing gave me that top quality granite look that I was searching for with a budget that I could afford and his work was completed in a professional and timely manner. I would like to thank Mr. Jackson for the outstanding work that he did on my countertops. His oracle functional expertise and attention to details were tremendously valuable on this project. I would highly recommend BMS Reglazing for any needs that you all may need in your home. Thank you Mr. Jackson for bringing out the beauty in my kitchen.
- Tikki Vaughan, Durham NC
We would highly recommend BMS Reglazing. Did a beautiful job on resurfacing our bathtub and actually changed the color. Originally had them to come out and patch the tub, but decided to have the color changed. So glad we did. If you are in the market for resurfacing, go ahead. You will not regret it.
- David and Judy Hall - Snow Camp NC
I just had Jackson finish the resurfacing of my bathtub and tile and I am very happy with the results ! The entire process from beginning to end was a great experience. I started to check businesses online and as usual that was a frustrating experience ....until I reached Jackson. He answered the phone first time and spent 20 minutes explaining the process; answering any and all questions. He came on a Saturday when I could be there and spent 5 hours. I appreciated his attention to detail and even assistance with another home project ! Clearly, Jackson believes in what he does and making sure all customers are completely satisfied with his work. I would highly recommend him for any re surfacing needs !
- Lisa Adams, Durham NC
BMS Reglazing did an excellent job refinishing our old cast iron bathtub. Mr. Sanderford responded to our inquiries immediately both by telephone and email, and gave us a prompt estimate (all over email just by sending photos!). Also, he was very accommodating about rescheduling our original appointment (we weren't quite ready when we thought we would be). He arrived promptly and walked us through the process step-by-step. The finished product is beautiful and he is even going to come back and repair some scratches we made while installing the plumbing! His prices are very reasonable and he has been a pleasure to work with. We highly recommend BMS Reglazing!
- Sara Mcdonald - Burlington, NC
Over 20 years ago Jackson did an extensive interior painting job for me that was challenging in both the amount of intricate woodwork as well as the types of paint used; the job has held up over these years and he was proud to see how beautiful it still was when he came back this week. He refinished a very old bathtub that had already been glazed once. It looks brand new! He also repaired an old pedestal sink that had a glazing flaw in it from hardware replacement. He is fast, clean, thorough and reasonable. You won't be sorry to have Jackson provide your refinishing needs.
- Kathleen Miller - Durham NC
Jackson Sanderford has been doing work here for 8 yrs. We have had other Refinishers since our existence but none have maintained the High Quality as Jackson Sanderford. I refer him out to others and has done work at My Home. I would recommend Jackson to anyone needing these services!
- Robert Pottete (919-428-5776) Purchasing MGR Carolina Meadows Assisted Living
I was shopping around for someone to restore My Counter-Tops, all the other estimates were around $2,600 to replace. Those prices being out of My budget, I found Jackson and his process! Not only did He fit my budget but the Beauty of his work amazed me.
- Ruth Allen Counter-Top Customer (busirita@Buggs.net) Lake Gaston Virginia
Jackson was hired to do a Double-Bowl Sink for Me at a Rental House.The Tenants chipped the Sink so I called Jackson, He was on the Job the very next Day after I called Him. He refused to be paid for this call back.
- Joel Duvall (933-1422) Owner AtoZ Realty
Over the last five to six years, BMS Reglazing has refinished numerous countertops in both kitchen and bathroom, refinished MANY bathtubs and refinished MANY fiberglass bath-shower units in our rental units. The work has always been completed in a timely, professional and reasonable manner. On the few times there was a call-back, the work was done without charge and without complaint. EDGEWOOD PROPERTIES LLC will continue to use them, and would not hesitate to recommend them to both the real estate market and the private homeowner market.
- Ellie Bergman - EDGEWOOD PROPERTIES LLC
I am a happy customer. BMS Reglazing did an amazing job reglazing the tub, surrounding tile, and a separate shower stall I have in my master bathroom. Three men showed up on time on the day scheduled including Jackson who led the color application. I have had tubs glazed before, in fact, a guest bath in another part of the house just prior to resurfacing my master bath, and I can attest from experience this is a great team. To start, Jackson asked if I wanted my plumbing fixtures removed which I did and without hesitation he went to work. This is a sign of an experienced glazer because color, mostly rust, can seep out from under old plumbing fixtures and, over time, leach onto a glaze. The other tub glazer did not ask me if I wanted the fixtures removed, nor did he discuss the possibility of colors leaching. As it turned out, because of the expense of replacing the plumbing fixtures, it is something I would only do in a master bath. Jackson also installed ventilation in the bathroom to route the fumes outside. The other installer used a fan which resulted in, not only dense fumes inside my house, but also hair, rug fibers, dust and dirt ‘entombed’ in the glaze. The owner of the reglazing firm then came out one evening to remove the, shall we say ‘added texture’ from my bath but his work was not to my satisfaction. He had to come back a third time – two weeks later - to remove all the debris and reglaze the tub. At this point, the tub finally looked good. BMS even outclassed my plumber who had been out the previous day and forgot to remove the master bath tub drain stop as I’d asked him to do. A second plumber showed up the day BMS was resurfacing to take care of the matter and could not remove the drain stop, so Jackson had to do it. After BMS was done with the work, they cleaned up after themselves and left the bathroom in good order. Several weeks after the job, I noticed a spot that needed touch up and BMS came to fix it without hesitation or a charge. Interestingly, BMS uses an epoxy finish while the other tub glaze used in my guest bath was acrylic. While the acrylic finally looks good after three visits, the epoxy finish to my eyes has a richer, creamer look. All in, I was very lucky to find BMS Reglazing to complete the work on my master bath. This is the only team to use for owners of higher end homes who don’t want to hassle with fully gutting a bath.
- Elisabeth S. Foster - Durham, NC
